Privacy Policy

Privacy Policy

Last updated: July 5, 2026

At The Shoe Garden, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Identification Information: Your name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit or debit card details processed securely through our payment provider. We do not store full card numbers on our servers.
  • Device & Usage Data: IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.
  • Communications: Any messages or inquiries you send us directly.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders accurately and on time.
  • Send order confirmations, shipping updates, and customer service communications.
  • Improve our website, product offerings, and overall shopping experience.
  • Comply with legal obligations and prevent fraudulent transactions.
  • Send promotional emails or offers, only if you have opted in to receive them.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our store, such as shipping carriers and payment processors, and only to the extent necessary to complete your order.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies through your browser settings; however, some features of our site may not function properly without them.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at the information provided below.

7. California Consumer Privacy Act (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. We do not sell your personal information. To exercise your CCPA rights, please contact us at support@theshoegarden.shop

8. Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

The Shoe Garden
1245 E Northern Ave, Phoenix, AZ 85020, United States
Phone: +1 408-875-9322
Email: support@theshoegarden.shop
Monday – Saturday: 12:00 PM – 7:00 PM | Sunday: Closed