Track Your Order
Track Your Order
Want to know where your shoes are? We make it easy to stay updated on your delivery status every step of the way.
How to Track Your Order
- Check your email — Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a direct link to track your package.
- Use your tracking number — Click the link in your confirmation email or visit the carrier’s website and enter your tracking number to see real-time delivery updates.
- Check your account — If you created an account at checkout, log in and navigate to your order history to view the current status of your order.
Haven’t Received a Tracking Email?
Please allow 1–2 business days after placing your order for processing. Tracking information is sent once your order has been handed off to the carrier. Be sure to check your spam or junk folder if you can’t find the email in your inbox.
Need Help With Your Order?
If your tracking number isn’t working, your package appears delayed, or you have any other concerns about your shipment, our team is here to help. Please don’t hesitate to reach out:
- Phone: +1 408-875-9322
- Email: support@theshoegarden.shop
- Visit us: 1245 E Northern Ave, Phoenix, AZ 85020, United States
- Store Hours: Monday – Saturday: 12:00 PM – 7:00 PM | Sunday: Closed
Shipping Reminder
All orders from The Shoe Garden ship free of charge with an estimated delivery time of 5–8 business days after processing. For more details, visit our Shipping Policy page.